Shipping policy

At Woofly, we are dedicated to providing a reliable and efficient shipping experience for all of our customers worldwide. We operate with multiple strategically located warehouses to ensure that orders are processed and delivered as quickly as possible. Once an order is placed, our team carefully prepares and inspects each item to maintain the highest quality standards. Orders are generally processed within 1–2 business days, after which they are shipped using trusted carriers.

Delivery times vary depending on the destination. Domestic orders typically arrive within 2–5 business days, while international shipments can take between 5–10 business days, depending on local customs processing and carrier schedules. Shipping costs are calculated at checkout based on the destination and weight of your order. Please note that any customs fees, import duties, or taxes imposed by your country are the responsibility of the customer and are not included in the shipping cost.

Once your order has been dispatched, a confirmation email containing tracking information will be sent to you. This allows you to monitor your shipment at every stage of its journey. We are committed to ensuring that your experience is smooth and transparent, and we take every measure to handle your order with care from our warehouse to your doorstep.

Legal Name: RUNICON LTD
Business Address: 13 BARNSOLE ROAD GILLINGHAM ENGLAND ME7 4DJ
Business number: 17181896
Support email: info@trywoofly.com